Web Chatbot
Increase conversions easily and get up to 80% more engagement with an automated website bot.
- 7-day free trial
- No credit card required
- Help from the Automator team
At a glance
A bot on your website that answers in about a second, handles unlimited visitors at once, speaks 190+ languages, and writes what it learns back to your CRM.
- Integrates with CRM
- Autonomous reasoning
- Emotionally intelligent
Use cases
Benefits of a web chatbot
A bot on your website that answers in about a second, handles unlimited visitors at once, speaks 190+ languages, and writes what it learns back to your CRM.
- 01
Easy API integration
Our solution is developed to merge with different functions and other software. You can easily put in desired functionalities with our connection and coordinate with your own systems.
- 02
User friendly
Our software is designed with care and the intention of simplicity down to the very last detail. No coding or technical background is necessary to develop your own chatbot.
- 03
Gain valuable insight
Learn more about your customers and target group. Follow the inquiries in our dashboard for organized statistics and analysis. Get valuable information to use for further development, based on extracted data.
- 04
Increases productivity
Get things done, let the easiest, repetitive tasks do themselves. Set focus on other, more complex areas instead.
- 05
Unlimited capacity
The chatbot can handle unlimited users at a time. No waiting line, 24-hour access.
Features
Features of a web chatbot
Everything included on every paid plan unless noted.
Integrates with CRM
The chatbot can be integrated with critical systems and orchestrate workflows inside and outside of the CRM.
Autonomous reasoning
The chatbot can perform complex reasoning without human intervention. For example, a great service chatbot should be able to infer solutions based on relevant case histories.
Emotionally intelligent
Give your users a personalized experience with our high emotional quotient web chatbots. The chatbot can infer customer personality traits and understand sentiment and tone during an interaction.
Free to explore
The chatbot can reach, consume, and process vast amounts of data — both structured and unstructured — to surface insights from any source, to gather relevant data to solve customer issues quickly.
Omni capable
The chatbot converses seamlessly across multiple digital channels and retains data and context for a seamless experience.
Conversational maturity
Beyond understanding and interacting conversationally, a great chatbot has specific natural language processing (NLP) capabilities to understand the context of a conversation in multiple languages.
How it works
Live on Web Chatbot in three steps
- Step 1
Create your account
Sign up with Automator in a couple of minutes and verify your number and email.
- Step 2
Turn on Web Chatbot
Start the free trial, then pick the plan or credits that fit — only what you need.
- Step 3
Go live
Your team starts working from one place, with reports on every conversation.
How does the free trial work?
Every service has its own independent 7-day trial with trial credits included. Starting a trial on one service does not use up your trial on another. No card is required.
What is the account activation charge?
A one-time charge covering number provisioning, DLT and account setup on the service you buy. It is billed once per service, on your first purchase of it, and appears as a separate line on your GST invoice.
How do I pay?
Payments are processed by Razorpay — UPI, cards, net banking and wallets. CloudShope never sees or stores your card details. A GST invoice is issued automatically once payment is confirmed.
Is GST included in these prices?
No. Prices are exclusive of GST, which is added at checkout at the applicable rate and split as CGST + SGST or IGST based on your registered state.
How does a web chat work?
Web chat is a format that allows customers to communicate directly with brands online, often on their websites and in real time. The chat window pops up as an overlay of the website page in the browser, allowing the user to type messages directly into a text field, and often attach images and other files as well.
What is a chat process?
Chat agents communicate with customers through live chat or email to answer questions, solve problems, and troubleshoot. Chat agents can work remotely or in a standard office environment, and are generally required to have customer service experience.
Do customers like live chat?
79% of consumers prefer live chats because they offer instant responses. Live chat has the highest consumer satisfaction rate at 92%. For 41% of consumers, live chat is a preferred channel for contacting support teams. 63% of consumers who used live chat on a website are likely to return to that site.
Why do customers prefer live chat?
Provide real-time customer support with live chat. The main benefit is that it allows your customers to get an instant response to the questions they need answering. So, it's not surprising that 79% of customers say they prefer live chat purely because of the immediacy it offers compared to other channels.
Why are businesses implementing live chat best practices?
In order to meet expectations, businesses look for new ways to deliver outstanding customer service. Live chat best practices impact three key areas of a business.
Do you offer any technical support?
Yes, we have a dedicated in-house team to look after all your technical issues. For technical support write to us at support@cloudshope.in. We resolve every query and issue in the shortest possible time. However, in certain circumstances we need to depend on telecom resources provided by third party telecom operators to resolve any network related issue.
Try Web Chatbot free for 7 days
Every service has its own independent trial. No credit card required.